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Platter Master Manager – Centennial

Starting Pay Range: $16.00 – $18.00 + $$$ Tips

The Platter Master Manager (PMM) is responsible for the overall operation of the restaurant, including customer service, financial performance, and staff management. The PMM is responsible for creating a positive and productive work environment, fostering a culture of excellence, and ensuring that all customers have a perfect platter experience every time.

Duties & Responsibilities

  • Oversee all aspects of restaurant operations, including staffing, scheduling, inventory management, and customer service.
  • Develop and implement policies and procedures to ensure compliance with all local, state, and federal regulations.
  • Ensure that all customers receive prompt, friendly, and professional service.
  • Monitor and control labor and food costs to ensure profitability.
  • Purchase local inventory items as needed.
  • Train, supervise, and evaluate all staff members.
  • Maintain accurate financial records and reports.
  • Communicate effectively with owners, all staff members, customers, and vendors.
  • Address customer complaints and concerns in a timely and professional manner.
  • Attend and participate in regular management meetings (quarterly).
  • Ensure a seamless transition on monthly menu changes.
  • Facilitate new sources of revenue (including, wholesale accounts, tastings, etc.) to meet monthly and yearly sales goals.

Skills & Qualifications

  • Minimum of 2 years of experience as a Restaurant Manager or a similar role.
  • Strong leadership and management skills.
  • Proven experience in staff training and development.
  • Proven experience in financial management and budgeting.
  • Strong customer service skills.
  • Strong communication and interpersonal skills.
  • Strong problem-solving and decision-making skills.
  • Strong organizational and time management skills.
  • Must have a valid ServSafe Manager certificate
  • Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Candidates that will be considered for this position are food-lovers that show that they don’t just want to work day in and day out, but want to help this business succeed. In short – the more success the business sees, the more success (and $$$) our team sees. There are lots of growth opportunities for the right individuals.

After applications are reviewed, candidates that are the right fit will be scheduled to complete a Phone/Video Interview. After phone/video interviews are conducted, in-person interviews will be held in our kitchen.

Interested? Apply today! You can also email [careers [at] getplattered.com] with any questions.


Job Category: Platter Master Manager
Job Type: Full Time
Job Location: Centennial

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